Personal information collection
Personal information that you provide on our website forms or chat space is collected and transmitted to our HubSpot CRM (customer relationship management platform):
- Last name
- First name
- Phone number
Forms and interactive content
Your personal information is collected on forms. These include:
- Request for information
- Appointment booking
- Job application (forwarded by email to HR)
We use the information gathered in this way for the following purposes:
- Contact and follow-up
- Information sharing
- Website management
Anonymous analytics data
We use tools for gathering anonymous data, including origin (IP address), type of browser used, or number of pages viewed, in order to improve our website and better serve you:
- Google Analytics
This data allows us to post advertising from other sites, based on your interests, while you are visiting our site.
The use of these tools allows us to obtain anonymous statistics on use of this site and helps us improve the quality of the site’s content, display, and performance.
Access, refusal, and removal
You can prevent the recording of your information by refusing to allow the collection of cookies. In this case, any malfunction of the site as a result of this operation cannot be attributed to us.
You may request access, alteration, or removal of your personal information from our systems at any time.
To exercise your rights, please email: support[at]effecto.ca
Sharing your information
We promise not to share or sell your personal information to third parties.
Personal information that we collect is kept for an unlimited period of time, unless the person concerned requests its removal.
Personal data management officer
The personal data management officer’s responsibilities are to:
- Determine the purposes for which data is protected and the means to be employed.
- Inform you and the Quebec Commission for Information Access (CAI) if the integrity of your data is compromised
Contact : Edith Vignola – edith.vignola[at]effecto.ca
The personal information we collect is stored in a secure environment. All those who work for us are required to respect your privacy and keep your information confidential.
We employ the following tools to ensure that your personal information remains secure:
- Secure sockets layer (SSL) protocol
- Systems backups
We are committed to maintaining the strictest possible confidentiality. Our systems embody the latest technological innovations to ensure privacy in your transactions. However, since no system or method is 100% secure, there is always a degree of risk involved when you use the internet to transmit personal information.
Our site may contain links to other websites. We are not responsible for their privacy practices.
Acceptance of this policy
We undertake to comply, to the best of our knowledge and ability, with the legislative provisions set forth in:
- Act respecting the protection of personal information in the private sector
- In Canada: Act respecting the protection of personal information in the private sector, RLRQ c P-39.1, and Personal Information Protection and Electronic Documents Act, S.C. 2000, c. 5.
- In France: General Data Protection Regulation (GDPR).