Insist on the best in service
Humans behind the service
Need help : just contact us
Our support team gets into solution mode the moment your call or email comes in. They are supported by our technical experts and will make sure to answer your request as soon as possible.
The EFFECTO maintenance contract
The benefits of upgradeable products keep getting better.
Monthly improvements and new features are continually being developed based on user feedback and the latest market trends. The EFFECTO technical team adheres to a demanding annual delivery plan. Users are regularly kept up to date on all new developments.
In a nutshell
Users know we care.
Users can count on Jonathan for rapid solutions for their technical problems, often within the same day.
It’s always a pleasure working with him.
In spite of the 6-hour time difference, our requests are always handled without delay any time we call.
When you start with a new tool, you don't think of everything at the time of launch. With EFFECTO you can make the solution evolve.
With the help of our project manager, there is nothing impossible. I ask him for many configurations or changes and each time, he takes the time to analyze them, discuss my options or make suggestions to help find the correct solution. And when I don't understand something, he takes the time to explain it to me, or log on virtually to show me right in the program so I can be more independent. The more I understand about & what the programing can do the more efficient I can be with this tool.