Improving customer service and eliminating claims, while reducing shipping staff requirements and preventing loading errors due to inadequate control systems.
Case: Bois CFM, Canada – Quebec
Facilitating loading operations
“Before, I worked with paper, and mistakes happened quickly. Now I receive everything on my phone and I scan the bundles easily, even in winter. The system alerts me if there’s an error and I can make adjustments when needed. With the tablet in my loader, I can monitor my load continuously.
The best part: no more reports or inventories to complete. Everything is automatic, and I work much more calmly.”
How does it work?
Orders are sent directly to the forklift operator’s phone.
Bundles are scanned during loading.
The system validates the data in real time and flags any errors.
Last‑minute adjustments can be applied.
Tracking continues on the loader’s tablet.
Reports and inventories are generated automatically.
A simple and powerful tool
“The tool is flexible, reliable, and fits easily into daily operations.”
Marco Royer, Loading Operator
Carrier & Bégin Case, Canada – Québec
Reducing the time spent on administrative tasks
“Before, managing shipments was very demanding: everything was done manually, and tracking took an enormous amount of time. The risk of errors was real, and the administrative burden weighed heavily on the team.
Since we started using EFFECTO OnSite, the workflow has become much smoother. Operations are faster, more reliable, and access to information is immediate. The tool is easy to learn and adapts to the specific processes of each plant thanks to its many configurable settings.
In the end, we reduced the time spent on administrative tasks by about 50%, while also gaining in accuracy.”
How does it work?
Volumes are entered once at the office.
The system automatically performs the counts.
Loading slips are generated without manual intervention.
Traceability information is instantly accessible.
The settings adjust to the processes specific to each plant.
A simple and powerful tool
“The system adapted to our needs, not the other way around.”
Samuel Lessard, Financial Controller
Additional benefits include...
Facilitating inter-plant transfers
Reducing customer claims
Any questions?
Félix, consulting expert
EFFECTO has helped many companies like yours overcome major challenges.
Everyone comes out ahead with paper-free interplant transfers. Even the skeptical truckers and carriers were happy campers in no time. We’re handling 250% more shipments with the same number of people. It’s a win-win in terms of accuracy and in time saved. There’s no more need for double or triple entries and everyone has access to the reports with all the information needed to do their job.
Before there were plenty of errors. Customers weren’t always getting the products they wanted. Sometimes they were getting a higher grade and didn’t say anything and that was a loss for us. On the other hand, when they got a lower grade, we couldn’t bring the load back, so we had to give them a discount. Both cases put us in an uncomfortable situation because we couldn’t verify if customers were telling the truth or not.
With the EFFECTO Onsite traceability system there’s never any doubt. There’s a clear label with all the information on every lot. There are much fewer product errors when loading. All operators have to do is check the references on the label or get a warning if they try loading the wrong lot. In case of error, we can easily find the source and reconcile the customer’s account.
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